How We Work.

Status of the Industry

The UKTBO operates publicly and privately to raise the profile of tenpin bowling. It is the UKTBO’s key role to keep raising the profile of this vital, fast growing industry – an objective that is shared by numerous other Associations connected to the tenpin bowling industry.

Co-operation with Third Parties

The UKTBO believes that the industry’s growth and development are enhanced by effective partnerships with quality, third party brands.

It is the vision of the UKTBO to be an essential resource to bowling centres and to lead a united, growing, more prosperous and highly regarded tenpin bowling industry.

The United Kingdom Tenpin Bowling Operators (UKTBO) is committed to raising awareness about tenpin bowling by cultivating and fostering warmth for the sport, which is able to transcend generations.

The UKTBO aims to act as a catalyst for change – and our key objectives are:

• To develop the UKTBO as an effective and efficient Association.
• To promote the tenpin bowling industry by improving public awareness of tenpin bowling, its economic importance and status.
• To offer to our members national promotions that build awareness of tenpin bowling through media and packaging exposure.
• To link the tenpin bowling industry to quality third party brands.
• To improve regulatory frameworks and influence formal policies and plans which affect the tenpin bowling industry’s operation and its continued growth and improvement.
• To act as an active forum for Members to share best practices, knowledge and resources and to debate policy.
• To work together on Health & Safety initiatives to enhance the safety of our Customers and Staff and reduce claims against the tenpin bowling industry.
• To improve the Customer’s experience of tenpin bowling and tenpin bowling centres.
• To ensure that industry resources are used to enhance the profitability of UKTBO Members.
• To recognise market place trends in order to meet Members’ and Customers’ expectations.
• To build revenue for Members.
• To reduce Members’ operating costs.
• To secure unity of action amongst Members.

To increase and enhance two-way communication and participation between:

• UKTBO and all other bowling partners
• UKTBO and British Tenpin Bowling Associations
• UKTBO and the media
• UKTBO and bowling centres
• UKTBO Members and other non UKTBO Members
• UKTBO Members and their Customers

• The primary aim of Members is to provide Customers with good service.
• All Members must be acquainted, and comply, with relevant legislation in respect of Employment, Health & Safety and Corporate Governance.
• All Members undertake to provide Employees with appropriate training.
• Members shall conduct themselves in a proper manner when dealing with other Members, Trade Partners, Customers and the Public.
• In respect of any marketing and promotional activity organised by the Association, the Members shall abide by the rules and guidelines provided.
• Members will engage in free and fair competition and not involve themselves in any form of price fixing.
• Members shall be held accountable to the Association for actions detrimental to the Association or which bring the Association or the sport of tenpin bowling into disrepute.

The Association endeavours, at all times, to give good advice and accurate information to Members and third party enquirers. However, any information, advice or opinion from the Association or its Officers or authorised representatives to any Member or any other party is imparted only on the basis and understanding that no warranty is given as to the correctness of such information and that there shall be no liability whatsoever at any time on the Association or its Officers or authorised representatives for any loss or other consequence of any person acting or relying upon such information.